Privacy Policy

At Olux Ring (“Olux,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase from checkout.oluxring.net, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we’ll post the updated version here and revise the “Effective Date.”

2. Information We Collect

Information You Provide Directly

When you interact with us, you may provide:

  • Contact details (name, address, phone number, email)
  • Order details (billing/shipping address, payment confirmation)
  • Account info (username, password, security questions)
  • Customer support messages you send us

Providing certain information may be required to use some features of our Services.

Information We Collect Automatically

When you use our Site, we may collect “Usage Data” through cookies, pixels, and similar tools. This may include:

  • Device type, browser, and IP address
  • How you interact with our Site and your account
  • Network connection details

Information from Third Parties

We may also collect information from:

  • Payment processors to complete transactions
  • Service providers like Shopify, who help us operate the Site
  • Marketing partners to improve ads and offers

3. How We Use Your Information

We use your personal information to:

  • Provide products and services (process orders, ship items, manage accounts)
  • Improve and personalize your experience
  • Communicate with you (including support, updates, and order notifications)
  • Send marketing and promotions (with your consent, where required)
  • Ensure security and prevent fraud

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze usage patterns
  • Show tailored advertising

You can control cookies through your browser settings, but disabling them may affect site functionality.

5. How We Share Your Information

We may share your information with:

  • Vendors and service providers (e.g., payment processors, shipping partners)
  • Business and marketing partners
  • Affiliates within our corporate group
  • Legal authorities when required by law

We never sell sensitive personal information without your consent.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your information
  • Request a copy of your data (data portability)
  • Opt out of targeted advertising or data “sharing”
  • Withdraw consent at any time

To exercise your rights, contact us at [email protected]. We may need to verify your identity before processing your request.

7. Data Security & Retention

We use reasonable security measures to protect your personal information. However, no method of transmission is 100% secure.

We keep your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

8. International Users

If you’re located outside the U.S., your data may be transferred and processed in other countries, including the U.S. We use recognized safeguards like Standard Contractual Clauses where required.

9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their information. If you believe a child has provided us data, contact us for removal.

10. Contact Us

Email: [email protected]